TeamViewer Unveils AI-Powered Session Insights for Remote Connectivity
Clearwater, Fla. – October 29, 2024 – TeamViewer, a leader in remote connectivity and workplace digitalization solutions, has released a new AI Opportunity Report highlighting the increasing maturity of AI adoption among U.S. business leaders. According to the report, 80% of business leaders consider their organization’s AI adoption to be mature, with 65% expressing a desire for practical implementations of AI.
Key findings from the report include:
- 81% of U.S. decision makers use AI weekly, up from 60% last year
- 72% of business leaders believe AI is crucial for improving financial outcomes
- 66% agree that AI will have a positive impact on revenue
TeamViewer’s new AI-powered Session Insights is designed to enhance IT team efficiency and streamline operations. By automating session documentation and providing analytics, Session Insights enables faster issue resolution, improved customer satisfaction, and scalable expertise.
Mei Dent, Chief Product and Technology Officer at TeamViewer, stated, “AI adoption is rapidly increasing as businesses recognize its benefits in driving productivity and operational efficiency. With the launch of AI-powered Session Insights, we are empowering organizations to make smarter decisions while prioritizing security and data privacy.”
Trust, Security, Career Advancement & Equality
The report also explores various topics related to AI perceptions among business leaders, such as trust in AI, data security concerns, career advancement opportunities, and AI’s potential to create equal job opportunities.
With 73% of U.S. respondents believing AI will drive significant productivity growth, TeamViewer’s AI-powered Session Insights is positioned to support this momentum by integrating with popular platforms like Microsoft Teams and ServiceNow.
For more information on TeamViewer’s AI-powered Session Insights, visit here.
Survey Methodology
The AI Opportunity Report surveyed 1,400 decision makers across various industries in the U.S. and other countries. Conducted by Sapio Research, the study provides insights into attitudes towards AI and its impact on businesses.
About TeamViewer
TeamViewer is a global technology company that offers a connectivity platform for remote device access and management. With a focus on digital transformation, TeamViewer enables companies to streamline critical processes through seamless connectivity. Learn more at www.teamviewer.com.
