The biggest challenge lies in affecting change

Warner Hotels: A Leader in Hospitality

Warner Hotels, founded in 1932 as Warner Holiday Camp, is a renowned hospitality company with a collection of beautiful country and coastal properties across the UK. From North Wales to Somerset, Herefordshire to Berkshire, and many more locations, Warner Hotels offers a picturesque getaway for guests.

Madoc Batters, the company’s head of cloud and IT security, has been at the forefront of tackling cloud and cybersecurity challenges for the past four years. Despite the unique challenges faced by the hospitality industry, Batters has worked diligently to ensure the security and resiliency of Warner Hotels’ services and infrastructure.

With a focus on customer satisfaction, Warner Hotels prides itself on providing a seamless and secure experience for guests. Batters emphasizes the importance of maintaining continuous availability of services to ensure customer satisfaction and revenue generation.

Madoc Batters at Warner Hotels

As a leading staycation company, Warner Hotels offers short breaks for adults at its 18 properties across the UK. With a recent shift towards a cloud-first strategy, Warner Hotels is embracing new technology to enhance its network infrastructure and improve connectivity.

Batters highlights the importance of driving change within the organization to adapt to evolving technology and customer needs. By implementing a cloud-native approach and leveraging tools like Alkira’s Network Infrastructure-as-a-Service Platform, Warner Hotels is able to streamline its network operations and enhance security.

By adopting infrastructure as code and automation tools, Warner Hotels is able to make rapid changes to its network infrastructure and ensure seamless connectivity between its cloud environments and hotel sites. This approach not only improves operational efficiency but also enhances security and compliance.

Looking ahead, Batters emphasizes the need for organizations to embrace new technology and organizational structures that enable faster deployment and adaptation to changing business needs. By staying agile and proactive, companies can stay ahead of the curve and deliver exceptional experiences to their customers.

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