Healthcare payers and providers share a common goal of improving health outcomes. This requires efficiency and insights, which is where intelligent automation (IA) and advanced analytics come into play in the healthcare industry.
Triple Aim? Quadruple Aim?
In 2007, the Institute of Healthcare Improvement established a three-pronged objective for health care systems. Later, the Annals of Family Medicine introduced a fourth objective, creating the Quadruple Aim, which prioritizes improving the health of populations, reducing healthcare costs, enhancing the patient and provider experiences.
The aim is to achieve a balance of all four objectives, especially in a country like the United States, where per capita healthcare spending is significantly higher than other industrialized nations.
Physician Burnout Crisis
The fourth aim of the Quadruple Aim focuses on addressing provider burnout, a pressing issue in the healthcare industry. Provider burnout can lead to various problems, impacting patient care, increasing healthcare costs, and compromising the quality of care.
Intelligent Automation Supports the Quadruple Aim
Intelligent automation (IA) combines artificial intelligence, robotic process automation, and digital process automation to streamline tasks in healthcare. IA can be utilized for scheduling appointments, billing, revenue cycle management, data extraction, and analytics optimization.
Analytics Support the Quadruple Aim
Descriptive and predictive analytics play a crucial role in evaluating and monitoring the Quadruple Aim objectives. Descriptive analytics assess what has happened, while predictive analytics help understand why it happened, enabling healthcare organizations to control outcomes.
Intelligent Automation + Analytics = Power Combo
Actionable insights rely on quality data, which can be facilitated by automation processes. Prescriptive analytics and automation can help healthcare professionals make informed decisions and optimize costs while improving patient outcomes.
An End-to-End Partner
We combine healthcare, analytics, and automation expertise to help healthcare organizations optimize their processes. Our team works with partners to provide intelligent automation solutions tailored to specific use cases, ensuring readiness evaluations, implementation, and support.
If you have any questions or need assistance, contact us for a consultation.
