Assessing the Effectiveness of Caregiver Engagement
Managing a workforce, especially caregivers whom you don’t regularly interact with in person, can present challenges in determining their level of engagement. Poor caregiver engagement can have detrimental effects on home care agency owners, leading to high turnover rates, decreased quality of care, and potential threats to the business’s survival.
According to a report by Home Care Pulse News, the caregiver turnover rate has risen by 79.2%. This escalating turnover rate is prompting home care agencies to seek solutions to enhance retention and caregiver engagement rates. Implementing AI and automation in the home care process can significantly improve caregiver engagement.
